How to Renew Premium

Renewing your Premium Subscription is a very frustrating process.  Perhaps Microsoft have made it this way to encourage people to stop renewing what was/is an excellent service offering and instead push you down the route of Office 365 Home which at the time of writing still does not support custom domains.

These simple steps should hopefully help you to renew your subscription for another 12 months.

Change Your Primary Alias

For some reason, you have to do the following with your primary alias set to your account (the normal Microsoft account you used when you first subscribed to the service).

To do this I’d recommend using a browser in Incognito / InPrivate mode to keep things nice and clean.

Visit  and you should see a screen similar to this:


From this screen, click Manage Your Email Addresses

This will take you to the following screen:


From this screen, click Manage All Aliases

This will take you to the following screen:


From here, find the address and click the corresponding Make Primary link.

Renew Premium Subscription

Before you carry out the next step, close your browser and then open again in it’s Incognito / InPrivate mode.

Log back into but this time, logon using your address you just made your primary alias.

Visit by using a new Incognito / InPrivate tab, but within the same broswer session you’ve just used.

This should now bring you to the following screen:


Click the Pay Now button and you should then see the payment screen which will allow you to renew your subscription.

Reset Your Primary Alias

Assuming you want to return to using your custom email address as your Primary Alias, revisit the first part of the guide and select your custom email.


By following these simple steps, you should be able to renew your Premium Subscription for another 12 months.  It’s not entirely clear if by doing this you renew for 12 months from the point you do it or whether it adds 12 months onto your existing period so I’d recommend waiting until you’re about to expire just to be sure.

Hopefully you’ve found this useful and as usual, if you have any feedback or questions – please use the comments below.

Author: BigGeek

Wayne is a self-proclaimed geek, IT Professional, father of two and husband who's still much closer to 40 than 50. When he's not busy in an otherwise hectic life he takes time to blog on all things that warrant an online opinion. Founded in 2012, ePINIONATED has been a guilty pleasure for Wayne, giving him an online voice in a very noisy Interweb – some of which might even be useful, maybe.

7 thoughts on “How to Renew Premium”

    1. Hi Manish – I believe my account did this too and I didn’t get billed until it actually reached the original renewal date.

      1. so, interesting turn of events…last week they charged me what looks like a pro-rated amount for the extension of my renewal date. Now I’m curious about their billing period

  1. Ah, I had forgotten yet again this year and was hitting my head against the wall trying to remember the trick. Which I’m pretty sure I learned from you last time. Thanks for another year!

    1. Glad it helped you out buddy, hearing about it makes doing what I do worthwhile 🙂 Hopefully Microsoft will get this sorted properly and give us or Office 365 home with personal domains eventually!

  2. Something I would like to add is that you cannot purchase by entering a new card thru this methodology. You will need to go to to update your card on file to pay for your subscription.

  3. December 2019: the link seems to be dead. However, after logging into my Outlook Premium account I was able to renew thru online chat at
    To my inquiry ‘Hi, I am an Outlook Premium legacy user, I would like to renew my subscription’, the virtual agent first auto-offered some articles, I selected ‘no, it did not resolve my problem’ few times then I had the chance to elect to chat with a person (other option was a call back). The real life agent did not try to upsell to 365 or act like Outlook Premium does not exist, our conversation was surprisingly straightforward (provide name, last 4 of card on file to use, please wait 2-3 minutes, have a nice day). I received a renewal confirmation email by the time the chat session ended.

    Before the chat I added a new credit card under ‘payment & billing’ and I could not delete the old card or switch the default payment to the new card. After the renewal the new card I paid with is set as default and finally I was allowed to remove the old one.

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